Cookies Policy | Gamblezen Casino

About cookies

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.

Gamblezen Casino may also use related technologies, including pixels, tags, web beacons, local storage and device identifiers. These technologies can perform similar functions to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how visitors interact with our services. In this policy, we use the word cookies to refer to cookies and similar technologies unless stated otherwise.

Some cookies are placed by us, while other cookies may be placed by service providers whose tools appear on, support or measure our website. The cookies used may change over time as our website, services and technology develop. Where appropriate, we may update this policy or provide additional information about particular cookies.

Why cookies are used

To enable core website functions and help pages load correctly.
To remember information you enter or choices you make during a visit.
To help maintain account sessions and support secure access where relevant.
To detect unusual activity, reduce fraud and protect the website, players and our business.
To understand website performance, including which pages are visited and how visitors move through the website.
To remember language, region, display and other preferences.
To improve website design, content, usability and technical performance.
To support relevant communications or advertising where this is permitted and appropriate.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the operation, security and basic functionality of the website. They may be used to maintain a secure session, remember information needed to provide a service, manage traffic, protect forms and help prevent malicious activity. These cookies are generally required for the website to function properly and may not be available for disabling through ordinary preference tools.

Functional or preference cookies

Functional cookies remember choices and settings so that your experience can be more consistent when you return. For example, they may remember display preferences, language or information about a previous interaction. If you disable these cookies, some preferences may not be remembered and certain features may work less conveniently.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, the time spent on a page, error messages and general website performance. This information is normally used in an aggregated or pseudonymous form to identify trends, monitor performance and improve the website. Analytics tools may use information from your device, browser and interaction with the website.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and present information that may be more suited to your interests. These cookies may be set by us or by selected third parties. They may recognise a browser or device rather than identify you directly. You can usually refuse these cookies through the cookie preference controls or your browser settings.

Third-party cookies

Certain website features may be provided by third parties, such as security, analytics, media, payment or customer-support providers. These providers may use cookies or similar technologies in accordance with their own privacy information. We do not control all third-party technologies, so you should review the relevant provider's information if you want to understand how it collects and uses data.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the options available, you may be able to accept all cookies, reject optional cookies or choose particular categories. Your choices may be stored in a cookie or similar technology so that the preference tool does not repeatedly ask you during the same period.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. The method differs between browsers and devices, so please consult the relevant settings or help information. Some browsers also offer controls for preventing cross-site tracking or limiting third-party cookies.

Deleting cookies may remove saved preferences and sign you out of websites.
Blocking all cookies may prevent some pages, account features or security functions from working correctly.
Changing browser settings may affect other websites as well as Gamblezen Casino.
Cookie choices made on one browser or device may not apply to another browser or device.
You may need to renew or update your choices if the preference tool or website settings change.

Where a cookie preference tool is available, it is the most direct way to manage optional cookies on the website. Choosing not to allow optional cookies should not normally prevent access to basic website content, but some functions may be limited. Strictly necessary cookies may continue to operate because they are needed to provide requested services, maintain security or comply with applicable requirements.

Cookies, privacy and responsible access

Information collected through cookies may be combined with information you provide when using the website, such as account or support information, where this is necessary for the purposes described in our Privacy Policy. We take reasonable steps to protect personal information and use it in accordance with applicable privacy obligations. Our Privacy Policy explains more about the information we collect, how we use it, when it may be shared and the choices available to you.

Gamblezen Casino may use cookies to support account security, age and identity checks, fraud prevention, responsible gambling controls, website administration and compliance processes. Cookies do not replace these processes and should not be understood as confirmation that a person is eligible to use gambling services. You must meet all applicable age, identity, location and other legal requirements before using any gambling service.

Online gambling should be approached as entertainment, not as a way to make money or recover losses. If gambling stops being enjoyable or starts affecting your finances, relationships, work or wellbeing, consider using the available account controls and seeking independent support. Website cookies may help remember certain settings, but they cannot determine whether gambling is suitable for you.

Updates to this policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page, together with a revised effective date where appropriate. We encourage you to review the policy periodically so you remain informed about how cookies and similar technologies may be used.

Questions about cookies

If you have a question about this policy, cookies used on the website or your privacy choices, please use the contact or support options made available on the Gamblezen Casino website. Do not include unnecessary sensitive information in a message. Our team may need enough information to understand your request, but we will not ask you to disclose your password or other confidential account security information.